Bt44 Privacy Policy – Your Data Is Completely Safe

1. Introduction & Purpose

bt44 (hereinafter "we", "us", "Platform") is a licensed online gaming platform operated for users in Bangladesh. This Privacy Policy This document clearly explains how bt44 collects, stores, and uses its users' personal information.

By using bt44's website, mobile app, or any of our services, you agree to this Privacy Policy. Please read it carefully before your first use.

This Privacy Policy, together with our Terms and Conditions and Responsible Gaming Policytogether form the complete legal agreement.

2. What Types of Data We Collect

While using the bt44 platform, we may collect the following types of information:

A) Identity Information

• Full name, date of birth, and nationality
• National ID or passport number (for verification purposes)
• Current address and postal code

B) Contact Information

• Email Address
• Mobile number
• Live chat conversation records

C) Financial Information

• BKash, Nagad, or Rocket account number (only the required portion)
• Bank account details (for withdrawals)
• Transaction history and amounts

D) Technical Information

• IP Address & Device Type
• Browser type and operating system
• Login time and session details
• Gaming Behavior & Preferences

Data Type	When Collected	Mandatory?
Name & Date of Birth	At Registration	Yes
Email & Mobile	At Registration	Yes
ID Document Scan	In KYC Verification	Yes for Withdrawals
Payment Information	On Deposit/Withdrawal	Yes
IP & Device	On Every Visit	Automatic
Gaming History	Time Spent Gaming	Automatic

3. How Your Data Is Used

Bt44 uses your data only for specific, legitimate purposes. Your information is never used for unnecessary or unauthorized ends.

• Account Management: For registration, login, and account verification.
• Service Delivery: For processing gaming services, deposits, and withdrawals.
• Contact: For sending important updates, security alerts, and support messages.
• Fraud Prevention: To detect suspicious activity and prevent money laundering.
• Legal Obligations: To meet licensing requirements and regulatory obligations.
• Service improvement: For analytics to improve the overall platform experience.
• Responsible Gaming: To identify at-risk behavior and provide timely assistance.

4. How Long and Where Your Data Is Stored

Bt44 stores your data on secured servers that operate in accordance with international data protection standards and undergo regular security assessments.

Retention periods vary depending on the type of data:

• Account Information: For the duration of the active account and up to 5 years after closure (as required by law).
• Transaction details: Minimum 5 years (in accordance with financial regulations).
• Communication records: Up to 2 years.
• Technical Logs: Up to 12 months.

Once the retention period expires, your data is securely deleted or fully anonymized.

5. Who Your Data May Be Shared With

Bt44 does not sell your personal data and does not generally share it with third parties. Data may only be shared in the limited circumstances outlined below:

• Payment Processors: With bKash, Nagad, Rocket, or your bank — solely to process transactions.
• KYC Verification Provider: With licensed verification services to confirm your identity.
• Regulatory Authority: To comply with license conditions or legal orders.
• Law Enforcement: In cases involving a court order or active investigation.
• Technology Partners: For platform operations only; they are contractually bound to uphold our privacy standards.

6. Cookies & Tracking Technologies

Bt44 uses various types of cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the site.

Cookie Type

• Essential Cookies: Required for login sessions and security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To analyze user behavior and improve the site (fully anonymous).
• Security Cookies: To detect fraud and bot activity.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit certain features.

7. Your Rights

Under bt44's Privacy Policy, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

8. Security Measures

Bt44 employs industry-standard security technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

• SSL/TLS Encryption: 256-bit SSL encryption is active on all data transfers.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Encrypted Database: All stored data is kept in encrypted form.
• Firewall & Intrusion Detection: Unauthorized access attempts are blocked automatically.
• Regular Security Audits: Regular penetration testing conducted by external security experts.
• Staff Training: Staff who access user data receive regular security training.

In the event of a security breach, bt44 will notify affected users within 72 hours and take immediate action.

9. Child & Minor Protection

We use age verification technology and request identity documents in suspicious cases. If you become aware that a minor has registered at bt44, please notify our support team immediately.

10. Changes to the Privacy Policy

Bt44 reserves the right to update this Privacy Policy right to make updates. In the event of changes:

• The "Last Updated" date at the top of this page will be revised.
• A notice will be sent to your registered email for any significant changes.
• A pop-up notice may be displayed when you log in to the platform.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

It is your responsibility to check this page regularly. If you need a copy of a previous version, please contact our support team.